Professional Services for Call Centre Operations.
In your role you may find the benefit of Brabazon's Free Half Day Consultation helps you and your company through these uncertain times.
What clients like is our track record in helping Blue Chip companies in core activities, the flexibility in our pricing – our consideration of transactional pricing (quite refreshing in this space), the reduction of costs and increasing productivity ALL without compromising brand values and customer service.
So how can you engage us? Just contact us to arrange for our team to visit and discuss your key business objective or concern in your business model.
Our breadth of service gives us the tools to address nearly all the challenges business face when they have a call centre of any size in their business.
The core component activities of:
- Performance Management
- Outsourcing
(Our UK centre is FSA registered and we hold a Credit Consumer Licence) - Telecoms
- Technology
The benefits:
We add value by...
- increasing revenue
- cutting costs
- enhancing customer service levels
- streamlining processes
- introducing efficiencies
- providing differentiation
We also have a strong reference customer list and range of case studies
- Legal & General
- Norwich Union Heathcare
- Pearl Assurance (Now AMP)
- Provident Financial
- RAC Legal Services
- Zurich Financial Services
- Affinion – Was CIMS
- Framlington Investments
- Highway Insurance
- Platform Homeloans
- TML
- Kensington Group
- BMW Financial Services
- GE
- Loan Options