Technology & Call Centre Services
From Cable to Agent Gravitas - Brabazon can complete your total Call Centre needs.
From Cables to Call Centre Personal, Team Brabazon provide elements of, or the whole project. We can service green field site, refurbishment, expansion or downsizing - fast, cost effectively and seamlessly.
Team Brabazon are well positioned to handle projects from concept to delivery and we have a proud record of project execution with a high number of start ups and blue chip brands.
We have developed excellent contacts and partnerships within the UK, Europe, Asia and the Far East to offer an extended scope of service with associated cost benefits.
Our BPO expertise enables us to offer classic outsource and offshore programmes, significant improvements in customer service levels in addition to providing significant cost benefits. In addition we are able to offer consultancy within the BPO verticals covering technology refresh, best practice and performance anlaysis.
Our technology division supports new products and services within the communications industry covering access technology, access equipment, location based services, media downloads and disruptive technologies.
Our people are skilled in the practices of business development, market test, research, business planning, market analysis, sales plans, competitor analysis and product marketing. The consultancy uses in house management resource linked with strong international partnerships to provide geographical reach, sources for new technology and lower cost bases.